Healthcare Heroes | Jessica Clyde

What is your official Title?
I am a Clinical Assistant at the Pain Management Clinic. I answer phones, schedule appointments, and help pre-register patients through their insurance companies prior to their appointments.

How long have you been at Watertown Regional Medical Center? Have you always been in the same position?
I have been at Watertown Regional Medical Center for 4 years, starting as a "float" Clinical Assistant in May of 2017 and working in whatever department needed the help. Starting in December of 2017, I started working solely at the Pain Management Clinic and besides floating on my days off, I have been in Pain Management ever since.

What do you enjoy most about working at Watertown Regional Medical Center?
I enjoy helping our patients get what they need and working alongside a great team of helpers, including the physicians, APP's, nurses, and the rest of the staff in Pain Management.

What was your inspiration for getting into healthcare?
I started my journey in healthcare because I wanted to help people have a better quality of life. The Pain Management Clinic has been the perfect place to do that.

What would you say to somebody wanting to get into your profession?
I tell everyone who asks about working in healthcare to go for it. I find it very rewarding to know you are helping others in their time of need.

What do you enjoy doing when you’re not at work?
I enjoy spending time with my family and friends and doing craft projects.

What is your favorite place in the Watertown area?
I love to browse around Ava's a posh boutique, checking out all the new things they have to offer.

What does working for a CMS “Five-Star” Hospital mean to you?
It makes me feel great to work for a place that takes great care of my fellow community members. Awards like this validate the great work I see being done at a daily basis in the Pain Management Clinic. 

Why do you believe patients can Count on Watertown Regional Medical Center for quality care?
We come in everyday and are ready to do our job. In the Pain Management Clinic, this means offering you the help you need to relieve your pain and give you a better quality of life.