Visitor Guidelines

Visitor Policy

Watertown Regional Medical Center fully supports the role that visitors have in creating a healing environment for our patients. WRMC encourages supportive individuals to be present to learn how to support patients health needs in the hospital and after discharge. We also recognize visitors may present a potential source of infection and/or are at risk themselves for exposure to infection while present in a healthcare setting. The below guidelines provides important guidance regarding needed steps to enhance the healing environment for our patients, staff, and visitors.

Visitor Guidelines*

• The patient maintains, at all times, the right to decline or refuse to have an individual visit. Staff will support this right when requested.
• Time away from the bedside may be beneficial and restorative for both patient and their visitors (family/friends). Staff has the authority to set limits on the number of visitors in the room at a given time based on the patients condition and to maintain an environment of care. ICU patients should be limited to only 2 visitors at a time.
• If you are feeling ill, have any contagious diseases, or are experiencing diarrhea, a cold, or the flu, please reschedule your visit until you are feeling better.
• When you arrive to visit, please check-in at the nurse’s station before heading to your friend’s or family member’s room. This will help respect patient privacy and make sure the time is appropriate for your visit.
• Hand hygiene is important, please use hand sanitizer before entering a patient's room and upon leaving.
• Visitors should not bring food or beverages for the patient unless approved by the patient's doctor or nurse.
• Restrooms located in the patient’s room are restricted to patient use only. Visitors may use public restrooms located throughout the hospital.
• For good infection control, children should never be allowed to play, sit, or crawl on the floor anywhere in the hospital including the patient’s room.
• Visitors are to be respectful of WRMC property and the need to maintain a healing environment.
• Watertown Regional Medical Center is a non-smoking hospital and campus.
• Weapons of any type are prohibited at all times.

Visiting Hours

With the exception of the Senior Behavioral Health Unit, Watertown Regional Medical Center does not have set visiting hours, unless specifically ordered by the attending physician. We do this so that patients and their families and friends are able to see each other on a schedule that fits their needs. We ask that all visitors keep in mind that quiet and rest are two very important parts of the healing process. If possible, please limit the number of visits between 9:00 pm and 8:00 am. These are key times that we are working to provide a quiet and restful environment for all of our patients. If you are visiting after 8:00 pm, please enter through the Emergency Department entrance and check-in with security. At 8PM nightly, visitors are asked to register with security staff if they plan to remain in the hospital after this time. The main hospital entrance locks at 8:00 pm. Visiting hours are subject to change and may vary depending on department.

Need more information?

For more information about visiting a patient at Watertown Regional Medical Center, please call 920-262-4210.

*Visitor guidelines are subject to change based on patient and environmental demands i.e. pandemic